Nervous_Dog Posted December 6, 2004 Report Share Posted December 6, 2004 Isn't Eden ( I have never been except to look in the door) he only place in town that offers a money back guarantee? Why didn't you get your money back? DOOG Link to comment Share on other sites More sharing options...
edenpapa@ksc.th.com Posted December 6, 2004 Report Share Posted December 6, 2004 Because you can ask for it ONLY IF you find a good reason see you marc Link to comment Share on other sites More sharing options...
Guest Posted December 8, 2004 Report Share Posted December 8, 2004 Marc, how many refunds have you given and were the mostly due to the now defunct internet booking page? Link to comment Share on other sites More sharing options...
thai3 Posted December 10, 2004 Report Share Posted December 10, 2004 Can we have a list of what are considered valid reasons then? I heard of one girl who fell asleep and that was considered a valid reason, I would think not getting the advertised time would be also, what else?-peter Link to comment Share on other sites More sharing options...
edenpapa@ksc.th.com Posted December 12, 2004 Report Share Posted December 12, 2004 not to be pleasant or to refuse any of the service provided by the Club would be a valid reason see you marc Link to comment Share on other sites More sharing options...
elef Posted December 12, 2004 Report Share Posted December 12, 2004 Hi Marc, I never visited Eden and never will - if not somebody else brings me there and pays - so I'm completely neutral. You write on your webpage: "If unsatisfied with service, no charge." Maybe you should modify that text? elef Link to comment Share on other sites More sharing options...
CondomKing Posted December 12, 2004 Report Share Posted December 12, 2004 Guys, the idea is to go there to have fun not armed with 20 reasons to ask for your money back. Why do you guys delight in hassling this guy? :: BTW, this is a rhetorical question. Link to comment Share on other sites More sharing options...
elef Posted December 12, 2004 Report Share Posted December 12, 2004 Hi CK, I just pointed out that the text of the website is wider formulated than the actual interpretation and obviously the reason for a few complaints (but repeated often). So Marc sent me a PM and asked for a suggestion and I answered with one. So in future I hope that Eden which has a vast majority of satisfied customers can fix the relation with the few not so satisfied ones without endless discussions here. elef Link to comment Share on other sites More sharing options...
edenpapa@ksc.th.com Posted December 12, 2004 Report Share Posted December 12, 2004 elef said:Hi CK, I just pointed out that the text of the website is wider formulated than the actual interpretation and obviously the reason for a few complaints (but repeated often). let's just precise that , since more than 1 year, it is always the same ONE see you marc Link to comment Share on other sites More sharing options...
thai3 Posted December 12, 2004 Report Share Posted December 12, 2004 That's a bit vague and unfair to yourself and the girls, anyone could say that a girl was not pleasant I not pay. Also I think the girls should have a bit of choice in what they are asked to do, if they don't feel like it who would want to insist? -peter Link to comment Share on other sites More sharing options...
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