cavanami Posted September 6, 2012 Report Share Posted September 6, 2012 This is a strange one... A friend brought over her Acer laptop, won't boot up, gets stuck at the screen where the Win 7 logo first appears. Ran a memory and hard disk test, all OK. Remove one stick of memory, still gets stuck. Put the memory stick back in and removed the other stick of memory, still gets stuck. Booted up on the Win 7 install DVD, starts the install then gets stuck before it gets fully loaded. Booted up on a Win XP install CD, starts the install then gets stuck before it gets fully loaded. Too out the hard disk, put it into an external/USB carrier and could read it OK and the hard disk test showed no errors. What to do next? maybe bad CPU? bad mother board? Any ideas out there??? Link to comment Share on other sites More sharing options...
kamui Posted September 6, 2012 Report Share Posted September 6, 2012 This is a strange one... A friend brought over her Acer laptop, won't boot up, gets stuck at the screen where the Win 7 logo first appears. Ran a memory and hard disk test, all OK. Remove one stick of memory, still gets stuck. Put the memory stick back in and removed the other stick of memory, still gets stuck. Booted up on the Win 7 install DVD, starts the install then gets stuck before it gets fully loaded. Booted up on a Win XP install CD, starts the install then gets stuck before it gets fully loaded. Too out the hard disk, put it into an external/USB carrier and could read it OK and the hard disk test showed no errors. What to do next? maybe bad CPU? bad mother board? Any ideas out there??? If you suspect a hardware problem you should visit a PC repair shop. They are able to run automated hardware tests. Link to comment Share on other sites More sharing options...
baa99 Posted September 6, 2012 Report Share Posted September 6, 2012 See if it will run a Ubuntu Live CD. That will be a good test of the cpu and motherboard. Live CD List There are also Linux based diag cds. Diag Remember you can burn these to a USB Flash drive and boot from usb. Link to comment Share on other sites More sharing options...
cavanami Posted September 7, 2012 Author Report Share Posted September 7, 2012 See if it will run a Ubuntu Live CD. That will be a good test of the cpu and motherboard. Live CD List There are also Linux based diag cds. Diag Remember you can burn these to a USB Flash drive and boot from usb. I had tried XP, Win 7 and Win 95; none of them would complete the installation. I will give Ubuntu a try... Link to comment Share on other sites More sharing options...
cavanami Posted September 10, 2012 Author Report Share Posted September 10, 2012 OK, tried both Hiren's Boot CD with all the memory/hard disk tools, NG. Tried Ubuntu, NG. Gets about 1/3 of the way into the boot with Ubuntu and then just sits there, frozen. Me thinks the CPU and or the motherboard is kaput. Link to comment Share on other sites More sharing options...
kamui Posted September 10, 2012 Report Share Posted September 10, 2012 OK, tried both Hiren's Boot CD with all the memory/hard disk tools, NG. Tried Ubuntu, NG. Gets about 1/3 of the way into the boot with Ubuntu and then just sits there, frozen. Me thinks the CPU and or the motherboard is kaput. Or the harddisk. I think you can do a HD check from the Ubuntu CD. Link to comment Share on other sites More sharing options...
cavanami Posted September 10, 2012 Author Report Share Posted September 10, 2012 I ran tests and checks up the giggie...all look OK. Memory, OK. Hard disk, OK. Seems like the CPU can address all the memory during the memory tests...soooo, something on the motherboard? Like I said...strange...is Carlton around???? Link to comment Share on other sites More sharing options...
baa99 Posted September 10, 2012 Report Share Posted September 10, 2012 The Live CDs don't care about a HD. They run from the CD and RAM. The memory and HD tests run in real mode (i286). Maybe the transition from real mode to protected mode is hanging. Linux and Windows run in protected mode. Here's a shot in the dark. Try Flashing the BIOS. I'm 51% sure the problem is the CPU. Link to comment Share on other sites More sharing options...
BelgianBoy Posted September 10, 2012 Report Share Posted September 10, 2012 The Live CDs don't care about a HD. They run from the CD and RAM. The memory and HD tests run in real mode (i286). Maybe the transition from real mode to protected mode is hanging. Linux and Windows run in protected mode. Here's a shot in the dark. Try Flashing the BIOS. I'm 51% sure the problem is the CPU. and the 49 % is farang ownership then...? Link to comment Share on other sites More sharing options...
Hamokhamok Posted September 12, 2012 Report Share Posted September 12, 2012 Will Ubuntu work on a Windows 7 Pro Operating System ?? Link to comment Share on other sites More sharing options...
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