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Thailand Pass set to replace CoE


Mekong
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If he gave Thai address, Phone Number, Credit Card details etc. They may have assumed he was making reservation for an Outgoing Flight and not an Incoming, therefore Covid Package not required. 
As you stated, need to specify ASQ/Covid Package requirement.

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My hotel confirmation clearly shows a "superior room" with the covid package.

Room Type: Superior King
Number of Room: 1 Adult: 1
Room Rate: THB 4,900.00 inclusive of 19.7% Tax and service charge for 01 night per room with 1
Covid-19 RT PCR testing,1 Antigen kit, airport pick up from Suvarnabhumi airport to hotel and internet.
Payment Method: PAID
Please be noted that this quarantine free package is non cancellation and non-refundable.
The property is located right next to the terminal, a leisurely 5 minutes stroll via the air-conditioned
underground (B1) walkway or a short ride in the 24h complimentary shuttle van from Gate 10, arrival
level (2F) at the terminal

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I have my Thai people calling the Thailand Pass and the hotel. I am sure all is OK with the hotel and the hotel confirmation but Thailand Pass is f#cked up!!!

The sticking point is Thailand Pass as they do nothing!!!

F#ck it, hell or high water I fly out of here on Monday so let the adventure continue...

Oh, not too stressful...what a great place to go to for holiday...NOT!!!!

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