Mekong Posted December 11, 2021 Author Report Share Posted December 11, 2021 KS, But Novotel Airport Hotel is on ASQ list as per your link Novotel Link to comment Share on other sites More sharing options...
khunsanuk Posted December 11, 2021 Report Share Posted December 11, 2021 Hi, Then I am lost too. Only thing I can think off is that you somehow booked a 'normal' room instead of one with covid package. Not sure if that is possible though. Sanuk! Link to comment Share on other sites More sharing options...
Mekong Posted December 11, 2021 Author Report Share Posted December 11, 2021 If he gave Thai address, Phone Number, Credit Card details etc. They may have assumed he was making reservation for an Outgoing Flight and not an Incoming, therefore Covid Package not required. As you stated, need to specify ASQ/Covid Package requirement. Link to comment Share on other sites More sharing options...
cavanami Posted December 11, 2021 Report Share Posted December 11, 2021 My hotel confirmation clearly shows a "superior room" with the covid package. Room Type: Superior King Number of Room: 1 Adult: 1 Room Rate: THB 4,900.00 inclusive of 19.7% Tax and service charge for 01 night per room with 1 Covid-19 RT PCR testing,1 Antigen kit, airport pick up from Suvarnabhumi airport to hotel and internet. Payment Method: PAID Please be noted that this quarantine free package is non cancellation and non-refundable. The property is located right next to the terminal, a leisurely 5 minutes stroll via the air-conditioned underground (B1) walkway or a short ride in the 24h complimentary shuttle van from Gate 10, arrival level (2F) at the terminal Link to comment Share on other sites More sharing options...
cavanami Posted December 11, 2021 Report Share Posted December 11, 2021 I have my Thai people calling the Thailand Pass and the hotel. I am sure all is OK with the hotel and the hotel confirmation but Thailand Pass is f#cked up!!! The sticking point is Thailand Pass as they do nothing!!! F#ck it, hell or high water I fly out of here on Monday so let the adventure continue... Oh, not too stressful...what a great place to go to for holiday...NOT!!!! Link to comment Share on other sites More sharing options...
baa99 Posted December 11, 2021 Report Share Posted December 11, 2021 A leap into the unknown. Your travel docs should be checked by the airline in the USA and again in Japan. It will be interesting to see if the airline lets you fly to BKK. Hopefully the Thailand Pass will get approved before your flight. Link to comment Share on other sites More sharing options...
cavanami Posted December 11, 2021 Report Share Posted December 11, 2021 I phone Thailand Pass, press 9 for English and they talk Thai...I go on hold and then they cut the call...great system...NOT!!! Link to comment Share on other sites More sharing options...
cavanami Posted December 11, 2021 Report Share Posted December 11, 2021 ...get a message that they are experiencing high call volume...errrr...with your f#cked up system, of course you have high call volume...on hold...no message, no warning, the call just gets cut!!! Link to comment Share on other sites More sharing options...
cavanami Posted December 11, 2021 Report Share Posted December 11, 2021 ...still on hold...52 minutes on hold...international call...let's see, new Thai system, not working...understaffed...and Thailand wants tourists and people to retire in Thailand??? Link to comment Share on other sites More sharing options...
cavanami Posted December 11, 2021 Report Share Posted December 11, 2021 ...still on hold... Thailand Pass never answer the phone, never answer emails... Link to comment Share on other sites More sharing options...
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