WorldFun Posted August 4, 2009 Report Share Posted August 4, 2009 well yeah I feel like ranting as their customer service is useless & actually their network is pretty bad as well - frequent dropped calls 'everywhere & anywhere' & no 3G at all yet if ever... it's foreign owned & supposedly foreign friendly, but I feel more to the contrary & thus wants to warn thatonce in you may have to struggle more than hard to get out! prices, services also not really competitive so I've diceded to do a 'soft switch' to True move i.e. continue use the number, but not pay until they block it & use new True Move as unbeatable prices & 'convergence' especialy if already subscribing to 'vision' & adsl/wifi basically I've 'cancelled/terminated' my post paid (SME) around 4 times now, but still with no luck after handing in bundles of paper work, signatures, company stamps, faxes, calls et all :banghead: bunch of useless arseholes steer clear or if you must use prepaid ONLY! Link to comment Share on other sites More sharing options...
SurinBum Posted August 4, 2009 Report Share Posted August 4, 2009 Thanks for the tip, WF. Link to comment Share on other sites More sharing options...
WorldFun Posted August 5, 2009 Author Report Share Posted August 5, 2009 if only 1 heeds my advice then post wasn't in vain thanks! p.s. wonder what course of action companies can take in LOS when bills go unpaid (forever)? Link to comment Share on other sites More sharing options...
shygye Posted August 5, 2009 Report Share Posted August 5, 2009 I guess they can file a criminal complaint and send your arse to the monkey house. But maybe a certain Sri Lankan can intercede on your behalf. Link to comment Share on other sites More sharing options...
elroy Posted August 5, 2009 Report Share Posted August 5, 2009 Thank you very much for the warning! Cheers, Elroy Link to comment Share on other sites More sharing options...
WorldFun Posted August 6, 2009 Author Report Share Posted August 6, 2009 can they prosecute foreigners or companies & how would a certain sri lankan possibly affect that? Link to comment Share on other sites More sharing options...
WorldFun Posted August 11, 2009 Author Report Share Posted August 11, 2009 well to be fair I now 'caved in' & 'wasted' another 20 minutes or so at one of the major service centers i.e. with a bunch of seriously cute cust serv gals! so the SIM's are now inactive & no more bills forthcoming (hopefully) - they even gave me a small gift for canceling my subscriptions I guess that means the lesson is NOT to waste ones time in minor incompetent shops in the first place... p.s. apparently now rama iv area particularly chumchari square etc offer DTAC 3G 'trial' coverage, but no access for regular subscribers Link to comment Share on other sites More sharing options...
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